Petavelle Bloom

The practical stuff

Short and honest — how collection, payment, returns and your details work.

Collection

Pickup is arranged in advance from the MES area in Vasco. Please DM @petavellebloom on Instagram to confirm your order. Payment is due on collection.

Returns & refunds

Every piece is handmade to order, so we don't accept change-of-mind returns. But if your flowers are damaged, send us a photo within 48 hours of collection and we’ll remake the piece or arrange a refund — your choice.

If an order is cancelled before collection and you've already paid, we refund the full amount as agreed within 2 working days.

Payments

Payment is due when you collect your order from the MES area in Vasco. Please DM us on Instagram to confirm the order details.

Your details

We store only what an order needs: your name, phone, email and order details. They're used to coordinate your order and collection and send you order updates — never sold, never shared for marketing. To have your details removed, email support@petavellebloom.in and we'll delete them.

Contact

Questions, custom requests, bulk orders: support@petavellebloom.in. We're based in Vasco da Gama, Goa.